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Privacy Policy

This Privacy Policy explains how Orlen Play collects, uses, stores, and protects the information of individuals who access or interact with our website, services, and free game experiences. By using Orlen Play, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you use our services:

  • Account Details: Basic information voluntarily provided when registering or interacting with features that require user identification.

  • Usage Information: Activity logs, device information, browser details, IP address, and pages visited.

  • Communication Data: Information you share when contacting us for support or general inquiries.

  • Preference Data: Settings, interactions, and choices within our platform that help us tailor your experience.

We do not collect sensitive information or any data unnecessary for delivering our service.

2. How We Use Your Information

We use the collected information to:

  • Maintain, operate, and improve our platform

  • Personalize user experience

  • Provide customer support

  • Monitor performance and analytics

  • Enhance security and prevent misuse

  • Communicate updates, service messages, or notices related to your account or activity

We do not sell personal data to third parties.

3. Sharing of Information

We may share non-personal or aggregated data for analytics or service improvements.
Personal information may be shared only with:

  • Service providers that help operate our platform (hosting, analytics, technical tools)

  • Legal authorities, if required by law or valid request
    We maintain strict controls to ensure that any third party handling information does so securely and for legitimate purposes.

4. International Use

As Orlen Play operates worldwide, your information may be processed or stored in different regions. No matter where data is handled, we take measures to ensure it is processed in accordance with applicable data protection standards.

5. Cookies & Tracking Technologies

We may use cookies or similar technologies to support functionality, enhance user experience, and collect analytics.
Users may manage or disable cookies through their browser settings; however, some features may not function correctly if disabled.

6. Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, alteration, or misuse. No system is completely immune to risks, but we work continuously to maintain a secure environment.

7. Data Retention

We retain information only for as long as necessary to provide our service or meet legitimate operational requirements. Users may request removal of their data as described in the “Your Choices & Opt-Out” section below.

8. Your Choices & Opt-Out Instructions

Users have the right to manage, update, or request removal of their information.
You may:

  • Request an account deletion

  • Opt out of promotional or service-related emails

  • Request a copy of your stored data

  • Update or correct any personal details

To initiate an opt-out or data request, contact us at:
📩 [email protected]

Requests will be processed as quickly as possible.

9. Third-Party Links

Our website may include links to external websites or services. We are not responsible for the privacy practices or content of third-party platforms. We recommend reviewing their policies before interacting.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services or applicable laws. When updated, the revised date will appear at the top of the page. Continued use of Orlen Play following any changes constitutes acceptance of the updated policy.

11. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy, please contact us at:
📩 [email protected]